Privacy Policy
Spartax, Inc. (the "Company") establishes this Privacy Policy (the "Policy") regarding the handling of personal information of users in connection with the "Lens Agent" service (the "Service") provided by the Company.
Article 1 (Personal Information We Collect)
In providing the Service, the Company may collect the following personal information:
- Name
- Email address
- Credit card information (processed through Stripe as our payment processor; the Company does not directly store card information)
- Information about use of the Service, including access logs and usage history
- Information about Slack workspaces obtained during integration
- Information about Shopify stores obtained during integration
Article 2 (Purpose of Use)
The Company uses collected personal information for the following purposes:
- To provide and operate the Service
- To respond to user inquiries, including identity verification
- To bill and process payments
- To improve the Service, develop new features, and conduct marketing analysis
- To provide maintenance notices and other important communications
- To respond to conduct that violates the Terms of Service
Article 3 (Provision to Third Parties)
The Company will not provide personal information to third parties without user consent, except in the following cases:
- Where required by law
- Where necessary to protect the life, body, or property of a person and obtaining consent is difficult
- Where information is provided within the necessary scope to contractors required for the provision of the Service, such as Stripe and Cloudflare
Article 4 (Security Management)
The Company will implement appropriate security measures to prevent leakage, loss, or damage of personal information. The Company will also appropriately supervise employees who handle personal information.
Article 5 (Cookies and Analytics)
The Service may use cookies and similar technologies to improve convenience and improve the Service. These technologies do not include information that directly identifies individuals. Users can refuse cookies through browser settings, but some functions of the Service may become unavailable in that case.
Article 6 (Disclosure, Correction, and Deletion)
Users may request disclosure, correction, or deletion of their personal information held by the Company. If you would like to make such a request, please contact us using the information below. We will respond promptly within a reasonable scope after verifying your identity.
Article 7 (Changes to This Policy)
The Company may change this Policy without prior notice due to changes in laws or changes to the Service. The revised Policy becomes effective when posted on this page.
Article 8 (Contact Information)
For inquiries regarding this Policy, please contact us below:
Spartax, Inc.
Email: support@lens-agent.com
Effective date: January 1, 2025
Last updated: January 1, 2025