Creation
Custom commerce agents for each store workflow
Create dedicated agents for merchandising, operations, support, ad spend, and fulfillment with clear permissions and roles.
Agentic Workspace Messaging
Agentic Workspace
Messaging
Lens Agent is built for fast-moving brands running customer support, operations, merchandising, and growth in one shared workspace.
Backed by teams modernizing commerce operations with AI-native workflows.
Always On
Agents stay in-channel and work alongside your team
Lens Agent monitors conversations, store events, and customer signals continuously so nothing important waits on a handoff.
Scan
Every thread is matched to the right operator automatically
Messages, alerts, and edge cases are routed to the right agent or teammate with context from Shopify, ads, CRM, and support history.
@ Mention
Pull Lens Agent into any conversation naturally
Call an agent into a launch room, support thread, or ops channel and let it reason with the same workspace context as your team.
Collaborative AI Sessions
All agent sessions are shared so operators, marketers, and founders can review actions, delegate work, and move together in one place.
Use collaborative AI →
Full Commerce Context & Connects To Your Apps
Every conversation, decision, and connected tool builds richer context for your agents across storefronts, logistics, support, and paid media.
Learn about organizational context →
Search Across Your Apps & Conversations with AI
Find orders, campaign shifts, inventory issues, supplier updates, or VIP customer context instantly across your stack.
Search where you already work →Full Workspace Context & Connects To Your Apps
Every conversation, order event, customer note, and app connection helps Lens Agent understand how your business actually runs.
99+
Setup In Days
Start with your current team, channels, and operations.
01
Slack Full Import
Switch to Lens Agent without starting over. Import your channels, history, and operating rituals and keep moving.
02
Cut the Noise
Smart filtering by role and urgency surfaces only the alerts, customers, and risks that matter to each person.
03
External Workspace Number
Give customers a dedicated number that routes directly into your Lens Agent workspace for support and revenue workflows.
Secure, Private, and Enterprise-Ready AI
No data training. Encrypted workflows. Control stays with your team.
Lens Agent is designed for companies that need AI-native execution without giving up operational control, auditability, or customer trust.
Learn more about our security →- No training on your workspace data
- Scoped agent permissions by workflow
- Shared audit trail for team and AI actions
- Enterprise-ready deployment and governance path
The new standard of commerce productivity.
Legacy chat tools were not built for AI operators, real-time store data, and execution across the stack. Lens Agent is.
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