Legal Notice
- Business Operator
- Spartax, Inc.
- Representative
- Shoichi Tada
- Address
- 160-00233-3-13 Nishi-Shinjuku, Shinjuku-ku, TokyoNishi-Shinjuku Mizuma Building 2F
- Phone Number
- +81-50-5784-5012Business hours: 10:00-18:00 JST (excluding weekends and holidays)Please contact us by email for inquiries.
- Email Address
- support@lens-agent.com
- Sales Price
- Prices are stated on each product or service page.Displayed prices include tax.
- Additional Charges
- Customers are responsible for internet connection fees and other communication charges required to use the Service.
- Payment Method
- Credit card (Stripe)
- Payment Timing
- Payment is confirmed at the time of order.
- Delivery Timing
- The service or digital goods are provided immediately after payment is completed.
- Returns, Exchanges, and Cancellations
- Returns or refunds are generally not available after service delivery begins because of the nature of digital goods and online services.If service delivery has not started, cancellation may be requested by contacting support at support@lens-agent.com.If there is a material defect in the service, please contact support@lens-agent.com and we will review the situation and respond appropriately, including refunds where applicable.